Our Method
Every OIA engagement follows a three-step progression — from diagnostic to governance-hardened. Each step builds on the last, so you move from exposed to audit-ready with zero guesswork.
Process
Three Steps to Audit-Ready
Readiness Scan
A 30-minute diagnostic to baseline one AI workflow.
- Pick one live AI workflow to assess
- Define success criteria and failure modes
- Review current governance posture and compliance gaps
- Map the next step: Sprint or Hardening engagement
AI Readiness Sprint
Two-week engagement to map your complete governance landscape.
- Runtime Governance Audit across all AI systems
- Compliance Gap Map against SOC 2 AI, ISO 42001, EU AI Act
- Risk-Prioritized Remediation Roadmap
- Stakeholder-Ready Summary Deck for leadership
AI Hardening Engagement
6\u201310 week engagement to build and enforce runtime governance systems.
- Custom Governance Policies tailored to your AI stack
- Runtime Monitoring Playbooks for ongoing enforcement
- Incident Response Protocols for governance failures
- Drift Detection + Escalation Triggers
- Audit-Ready Documentation Suite
Sample Work
Governance Artifacts
Failure-Mode Taxonomy
| Failure mode | Detection signal | Control | Severity | Owner |
|---|---|---|---|---|
| Policy citation mismatch | Guardrail trigger spike in compliance category | Policy source pinning + citation validator | P1 | Governance lead |
| Tool parameter misuse | Invalid tool-call ratio above threshold | Tool schema validation + execution allow-list | P2 | Agent engineering |
| Escalation loop | Repeat escalation on same intent cluster | Escalation cooldown + handoff rubric updates | P2 | Operations |
| Prompt injection attempt | Adversarial pattern match in user input | Input sanitization + isolation policy | P1 | Security |
| Drifted response quality | Eval pass-rate decline over 7-day window | Drift alerts + regression test gate | P3 | ML quality |
Monitoring KPI Thresholds
| KPI | Warning threshold | Critical threshold | Trigger action |
|---|---|---|---|
| Drift rate | >2.5% (7-day shift) | >5.0% (7-day shift) | Freeze prompt release and trigger RCA |
| p95 latency | >2.2s | >3.0s | Fail over workflow and throttle non-critical traffic |
| Guardrail trigger rate | >4.0% of sessions | >7.0% of sessions | Escalate to governance lead and quarantine affected intents |
| Escalation rate | >18% of sessions | >25% of sessions | Open incident and retrain routing policy |
Deliverables
Artifact Outputs You Receive
- Runtime Governance Audit excerpt pack (system map, failure taxonomy, control ownership)
- Compliance Gap Map workbook aligned to SOC 2 AI, ISO 42001, and EU AI Act controls
- Risk-Prioritized Remediation Roadmap sequenced for 30/60/90-day execution
- Stakeholder-Ready Summary Deck with decision log, residual risk, and sign-off path
- Runtime Monitoring Playbook with KPI thresholds, escalation matrix, and response SLAs
Operations
Runtime Incident Workflow
Principles
Our Values
Measurable
Every engagement produces governance metrics you can track — compliance coverage, risk reduction, and audit readiness scores.
Repeatable
We build governance systems and enforcement infrastructure that you own and can operate continuously.
Governance-Ready
Runtime enforcement, drift detection, and audit-ready documentation — governance that holds under pressure.
Start with a Readiness Scan
The Readiness Scan is a 30-minute diagnostic where we pick one AI workflow, review your governance posture, identify compliance gaps, and map the next step.
Schedule Your Readiness Scan